In compliance with the General Data Protection Regulation (EU) 2016/679, we inform you that SOPREMA IBERIA S.L.U. is the owner of the SOPREMAPOOL app while SOPREMA S.A.S., hereinafter SOPREMA, is the controller for personal data provided by users and therefore notifies you of its Privacy Policy.


Data controller

The personal data that you give us are entered in a file owned by:

SOPREMA S.A.S. Headquarters

14, rue de Saint-Nazaire - CS 60121 - 67025 Strasbourg Cedex



Data we store and why we process them 

The personal data you provide through the forms contained in THE APP (hereinafter, the App) or by sending an email to will be entered in the files owned by SOPREMA. The purpose of the data gathered is to provide you with the required information about the services offered by our organisation and to keep you informed of our news. 

In any of the cases described above involving sending emails or other messages to SOPREMA, the user expressly consents to the processing of their personal data and to receiving messages about the services offered by SOPREMA, expressly and unequivocally accepting that their data may be transferred exclusively for the purposes described in the previous paragraph. 

In no case will SOPREMA use the personal data provided by the data subject for purposes other than those mentioned above.


Security measures

In accordance with the General Data Protection Regulation (EU) 2016/679, SOPREMA has established security measures consistent with the security level defined by current legislation to ensure the security and confidentiality of personal data with the technical means that technology allows.


Exercise of your rights

You can exercise your rights of access, rectification, erasure, restriction, portability and objection to the processing of your data for the above purposes by emailing:




Data transfers 

In response to your requests for information or services, SOPREMA may forward them to entities directly related to our organisation.


Time limits

The time limits are:

  • The data will be kept in compliance with the time limits prescribed by law in commercial and sector regulations and in all cases in compliance with the periods of limitation for any possible legal actions.
  • Your contact data will be kept for as long as the relationship is maintained and you do not ask for them to be erased.
  • Storage data for commercial purposes will be kept indefinitely as long as you do not ask for them to be erased. 

In all cases the data will be kept for the periods of limitation of any possible legal actions.